Casestudy - The Castle

Leisure

Issue

One of the most prestigious 4-star hotels in England, The Castle was running an out-dated PBX with no integration for any hotel packages. They were running with far too few lines and racking up huge monthly bills.

Solution

IP Office Ltd deployed a brand-new Avaya IP Office, the PBX had perfect integration to any hotel billing package the Castle wanted to use, this allowed the hotel to bill each room to the usage of the phone. The lines were initially moved over to ISDN 30, which allowed much more incoming business, They now have a 1GB leased line and are using far more cost effective SIP Trunks.

Outcome

IP Office have looked after the Castle for many years. They have grown in popularity through the prestigious hotel and the exceptional fine dining. With every requirement they are safe with the knowledge the system has the functionality and capability and IP Office provide the award winning customer service and 24/7/365 support.

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    Contact Us

    IP Office Ltd
    Silverdown Park
    Fair Oak Close
    Exeter
    EX5 2UX

    0800 048 1738
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