Casestudy - St Austell Healthcare

Healthcare

Issue

St Austell healthcare is a group of Surgeries. The group were looking for one solution to incorporate multiple sites. With a range of telephone systems and types of telephone lines, the group were looking to streamline the communications and billing.

Solution

St Austell Healthcare have a completely networked communications platform, running multiple surgeries. With inter site connectivity, they can direct calls to the most available staff. The surgeries use a range of Analogue, ISDN and SIP lines, using the most appropriate and cost-effective lines, they also having good disaster recovery should one type of line have a fault.

Outcome

St Austell Healthcare is operating a very efficient solution which has not only made running multiple locations less complicated but also more affordable. With the ever-tightening budgets, St Austell healthcare are comfortable in the knowledge they have a highly expandable solution.

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