Ocean Health

Issue

Ocean Health is a group of three surgeries in three different locations. To cut the costs the surgeries were looking for an innovative solution.

Solution

All three of the surgeries are dealt with by one inbound call centre. The main surgery has six permanent based call centre staff dealing with all incoming calls, from the call centre the staff can direct calls to the other surgeries which have innovative IP phones that run from the main system despite being in a different geographical location.

Outcome

With two of the three surgeries running from the main site and all calls being dealt with by one centralised reception. Not only have the group saved a lot of money, they have also streamlined the call handling process.

Carbon Neutrality

IP Office Ltd announces plans to be carbon neutral at least by the end of 2025, by both reducing and offsetting its carbon emissions. The commitment reflects the focus toward becoming a more sustainable organization by improving environmental performance and driving long-term, sustainable growth.

To achieve carbon neutrality, IP Office Ltd will focus on areas including reducing travel emissions, sustainable procurement practices and purchasing more renewable energy to power offices, for example wind or solar energy. It also plans to purchase carbon credits to offset the carbon footprint and invest in projects that reduce carbon.

Protecting the planet for future generations is an important issue for people and becoming carbon neutral is a first step forward on the sustainability journey.

Continued by Carbon Zero and Negative Carbon.

We encourage our supply chains to reduce carbon wherever possible and we look to work with those companies that demonstrate this in their procedures.

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